Privacy Policy

Welcome to Bath and Racquet Residences and Club (“Bath and Racquet”, “we”, “us”, or “our”). Our commitment is to protect the privacy and security of the information collected from our members, guests, and online visitors. This Privacy Policy provides detailed information about how we collect, use, manage, and protect your personal data. By accessing or using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Identification Information

We collect personal information that you voluntarily provide to us when you register as a member, use our services, or interact with us. This information may include but is not limited to:

• Your name, email address, phone number, and postal address.
• Date of birth and gender, for demographic analysis and personalized services.
• Payment and billing information, including credit card details, necessary for processing any purchases.

Technical and Usage Data

When you visit our website, we automatically collect certain information about your device and usage of our services, including:

• IP address, browser type, browser version, and other technical information about your device.
• Information about your visit, including the pages you viewed, the time spent on those pages, and other statistics.
• Cookies and similar tracking technologies to track activity on our site and maintain certain information.

How We Use Your Information

The information we collect helps us deliver, improve, and secure our services. Specifically, we use your information to:

• Process membership applications and manage member accounts.
• Facilitate bookings, purchases, and payments for our services and amenities.
• Communicate with you about your account, our services, changes to terms, conditions, and policies, and provide customer support.
• Conduct research and analysis to improve your experience and our offerings.
• Send marketing communications about promotions, upcoming events, and other news about services offered by Bath and Racquet and our selected partners, subject to your marketing preferences.
• Detect, prevent, and address technical issues or potential security breaches.

Sharing Your Information

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, website hosting, data analysis, marketing assistance, email delivery, and customer service. These third parties are prohibited from using your personal information for any purpose other than to provide these services to Bath and Racquet, and they are required to maintain the confidentiality of your information.

We may also disclose your information:

• To comply with any court order, law, or legal process, including responding to any government or regulatory request.
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Bath and Racquet, our members, or others.

Data Security

We implement a variety of security measures designed to maintain the safety of your personal information under our control. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Rights and Choices

You have certain rights regarding the personal information we hold about you, including:

• The right to access, correct, update, or request deletion of your personal information.
• The right to object to processing of your personal information, ask us to restrict processing of your information, or request portability of your personal information.
• If we have collected and processed your personal information with your consent, the right to withdraw your consent at any time.

To exercise these rights, please contact us at info@bathracquet.com.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can configure your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at info@bathracquet.com or by mail at:

Bath and Racquet Residences and Club
745 Fifth Avenue, Floor 5, New York, NY 10151, United States

Your privacy is of utmost importance to us, and we are committed to protecting your personal information and being transparent about our practices. Thank you for choosing Bath and Racquet Residences and Club.